Order Processing
All orders are processed within 1–2 business days after confirmation. Orders are not shipped or delivered on Sundays and public holidays.
Shipping Coverage
Elanza currently delivers products across India. Delivery availability may vary based on location and courier service coverage.
Shipping Time
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days
Delivery times may vary due to weather, courier delays, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before payment. Occasionally, free shipping may be offered during promotions.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to track your delivery status.
Packaging
All products are securely packed to ensure safe delivery. Food items and accessories are packed hygienically and carefully.
Delivery Issues
If your order is delayed, damaged, or lost in transit, please contact our support team within 48 hours of delivery.
Incorrect Address
Please ensure that your shipping address is complete and correct. Elanza is not responsible for delays or non-delivery due to incorrect address details.
Changes & Cancellations
Orders can be modified or canceled only before they are shipped. Once dispatched, changes cannot be made.
Contact Us
For any shipping-related queries, contact us:
Elanza
Email: Bagselanza@gmail.com
Phone: +91 88514 83482